The Difference between 1300 numbers and 1800 numbers

1300 numbers (often known as Local Call numbers)

Calls to a 1300 number from a local landline caller are FREE for the first 20 minutes.

The caller: only pays a normal local call fee from any fixed line phone anywhere in Australia.
If the caller is using a mobile phone, they will pay a rate that is determined by their mobile service provider.

Account Holder: the first 20 minutes are FREE for calls originating from a local fixed line phone and terminating on your fixed landline. After the FREE first 20 minutes, our low call rates apply.

1800 numbers (also known as Toll Free/Free Call numbers)

The caller: FREE from any fixed line phone anywhere in Australia.
If the caller is using a mobile phone, they will pay a rate that is determined by their mobile service provider.

Account Holder: the first free 20 minute component does not apply. Otherwise, the same as 1300 numbers.

Click Here for immediately available 1300 numbers and 1800 numbers.

Want a different / Phone Word Number / Smartnumber?
If it's available, we'll help you to get it. We GUARANTEE
we won't register it ourselves in an attempt to lease it back to you.

CALL 1300 ALLTEL (1300 255 835) if you need help or more information.

International answerpoints for our 1300 and 1800 numbers

If you have a business based in a country outside Australia and wish to do business in Australia, we can set up a 1300 number or 1800 number to route to

• your own office (calls can originate in Australia and terminate in one of many International Countries)
• our 24/7 Australian Live Answering service. Messages will then be sent to you via email.

**INTERNATIONAL CALLERS:

International Phone: +61 3 8513 1300
International Fax:     +61 39923 6327

Our sales office is open 8.30am - 6.00pm Monday-Friday Australian Eastern Standard time (GMT+10). If you call outside these hours, please provide the operator with your FULL international phone number so one of our team can return your call during our normal business hours.