Alltel is a specialist carrier of Australian 1800 Numbers

1800 Numbers Costs & Pricing

tick No contracts - simple monthly billing.
tick Change plans for free.
tick Low call rates + once-off $19 setup.




Call Rate - Answered on a Landline   
Local Calls 4.5¢ / min 4.4c / min 4.4c / min
National (Long Distance) Calls  10.7¢ / min 9.7¢ / min 5.7¢ / min
Calls from Mobile Phones 16.7¢ / min 10.7¢ / min 6.7¢ / min
Call Rate - Answered on a Mobile Phone
ALL Calls 29.9¢ / min 23.9¢ / min 16.9¢ / min

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Things you should know

  1. Call rates above are shown per minute.
  2. Calls are billed in one-second increments. Pricing shown excludes GST. A once-off $19 setup fee applies.
  3. Upgrade or downgrade plans any time for free: changes come into effect at the beginning of the next calendar month.
  4. We require one calendar month written notice to cancel your service or change provider.
  5. No minimum charge for local to landline calls, minimum call charge for other calls is 15c.
  6. Minimum cost for service (including $19 setup fee) is $33+GST.
  7. Landlines include any fixed line service including fixed phone lines, live answering services and fax machines.
  8. When making changes to answering points and routing for existing services, or setting up complex routing, additional fees apply.
  9. A cancellation fee of $25 may apply if you cancel your service within the first 12 months.

View the Critical Information Summary (CIS) for this product.


How to get your 1800 number

  1. Visit our online purchase facility and choose a 1800 number.
  2. Choose a monthly plan.
  3. Provide your payment and contact details.
  4. Your number is usually activated within 24 hours.
Customer Comments

"We are using Alltel as their service is top notch and we have never had a down time with our 1800 number." – Ryan Mollaun - Rox Tan Australia

"I believe that people seem to have more faith in calling a 1300 or 1800 number as they seem to help create a more established company image." – Scott Sutherland – Total Guard Australia

"We've been using Alltel's 1800 number service for 7 years and won't be changing providers any time soon." – Louise McLoughlin – e-BAS Accounts

"Easy to set up, effective and efficient. Providing us with an 1800 help desk number for all the competitions we run across the Foxtel platform." – Melanie Tsakiris – Multi Channel Network

"If you are looking for a telco for your 1800 numbers, save yourself the running around and go with Alltel." – Ray Coleiro – Ace Dog Supplies

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