Information about 1800 Numbers

1800 number solutions enhance your business image and increase caller response. They are particularly attractive to businesses wanting to improve their marketing and "professional image", particularly for businesses who recieve the majority of their enquiries from "non-local" callers.

An 1800 number is often known as a Free-Call or Toll-Free number

We have a comprehensive range of features that are ideal for all businesses - from home-based, SMEs ... and right through to the biggest corporations.

The caller: FREE from any fixed line phone anywhere in Australia.
If the caller to the 1800 number is using a mobile phone, they will pay a rate that is determined by their mobile service provider.

The 1800 number account holder: pays our cheap timed rates for inbound calls.

1800 numbers don't include a physical phone line. They are highly configurable redirection numbers and can be setup so they can be answered at either:

• your nominated office number, mobile phone or home-office phone number OR
• multiple locations based on the caller's location (eg. State-based routing) OR
• one of our Australia-wide Virtual Offices, where a Live Answering receptionist greets your 1800 number caller in your own business name. You can then receive your messages via SMS to your mobile phone or via Email or both
  (your 1800 number can be configured to be answered by a Live Answering Operator on "busy", "no answer", at specified times etc.) OR
• at multiple locations according to our integrated IVR menu system and forwarded to your staff members, departments or extensions
• Voice2Email or Fax2Email

With our 1800 number Low monthly plans and cheap call rates, having 1800 numbers for your business is probably A LOT cheaper than you think.

It all adds up to a CHEAPER 1800 number cost for your business.

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You'll have your own 1800 number in no time!